Tracking Your Mail Makes All the Difference


Direct mail marketing is very data centric. Marketers are great at leveraging data about their customers and prospects, but many have never thought of leveraging USPS delivery data. The USPS has made many technological advancements over the years to enhance the visibility of mail as it processes through its plants. This allows marketers access to not only delivery speeds, but also accurate delivery dates.

What information does the post office have available?

  1. The USPS has first scan data — the piece is processed after being dropped at the post office.
  2. The USPS has out for delivery scan data — the carriers have the mail on their trucks to deliver.

Why does this information matter?

1. Delivery Speeds

The delivery speed of your mail can vary greatly. Some areas of the U.S. process mail at faster speeds than others. When you have the information about which areas are slow, you can plan to mail to them sooner. This becomes really important when you have a hard deadline date on your mail piece. It needs to get to recipients before it expires.

2. Delivery Dates

When you know the dates your mail pieces are delivered, you’re able to coordinate follow-up campaigns. Because most marketers are using more than one channel, it becomes important to know when to send the next message. Accurate in-home dates provide you with a trigger point you can rely on. Knowing when your payments are coming by tracking your business reply envelopes can also be helpful for your accounting departments.

Since direct mail is an effective way to drive people to online content, it’s usually the first step in a multi-channel campaign. Knowing that, the USPS delivery information is the key to the steps that follow it. Since timing is everything in marketing, adding the USPS delivery information can give your ROI a boost.

Source: Target Marketing Magazine