Introducing the new Franklin Client Portal!

Published November 2, 2018

We’re excited to introduce the NEW Franklin Client Portal – redesigned with a more intuitive user interface and in-depth tracking analytics. Our customers now have 24-7 access to a wealth of information about their jobs here at Franklin. Here are just a few of the new Client Portal features:

Improved Dashboard Design – The new Portal home page gives users a quick look at job facts and counts, recent activity, their latest jobs, and chart-based analytics on recent mailing activity. Users can intuitively click on any item to get more detailed information.

Job Management – Review the status of jobs, shipments, and inventory items. Approve and reject proofs with online commenting tools that allow for streamlined communication, all with security in mind.

File Management – Securely upload files with ease using drag & drop functionality, and receive valuable “preflight” information on PDFs and data files.

Mail Tracking – Learn more about mail campaigns with sophisticated mail tracking. View and download delivery statistics, ACS (electronic returned mail) data, NCOA results, and SmartCertified (Certified Mail with electronic signature) tracking.