Introducing the new Franklin Client Portal!

We’re excited to introduce the NEW Franklin Client Portal – redesigned with a more intuitive user interface and in-depth tracking analytics. Our customers now have 24-7 access to a wealth of information about their jobs here at Franklin. Here are just a few of the new Client Portal features:


  • Improved Dashboard Design – The new Portal home page gives users a quick look at job facts and counts, recent activity, their latest jobs, and chart-based analytics on recent mailing activity. Users can intuitively click on any item to get more detailed information.


  • Job Management – Review the status of jobs, shipments, and inventory items. Approve and reject proofs with online commenting tools that allow for streamlined communication, all with security in mind.


  • File Management – Securely upload files with ease using drag & drop functionality, and receive valuable “preflight” information on PDFs and data files.


  • Mail Tracking – Learn more about mail campaigns with sophisticated mail tracking. View and download delivery statistics, ACS (electronic returned mail) data, NCOA results, and SmartCertified (Certified Mail with electronic signature) tracking.


  • Emporium – Use our online ordering service, Emporium, to place print orders online – 24/7!


Interested in learning more about our new Client Portal?  Email us at or call us at 800-375-0504.